Sakar Upadhyaya Khatiwada
Zendesk & Shopify Engineer

Sakar Upadhyaya Khatiwada Engineering the future of Customer Experience and Management Systems

Over 13 years of engineering have shaped me into a Web-Based Solutions Architect who thrives at the intersection of functionality and scalability. I design and build systems that are not only robust and maintainable, but genuinely move the needle for the businesses that rely on them. My core focus lies in Customer Experience and E-commerce — primarily engineering custom apps, themes, and deep integrations within the Zendesk and Shopify ecosystems.

Core Specializations

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The Digital Integrator

I connect diverse business systems to unlock compounding value for organizations. I build the integration layer that allows your entire SaaS ecosystem to operate as a single, efficient organism — eliminating silos and maximizing throughput.

Zendesk Shopify APIs and Automations Zapier, n8n, Make Custom Scripts and Applications
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Zendesk Expert

Optimizing enterprise support workflows through process audits, smart utilization of existing features, and targeted engineering. I extend native Zendesk capabilities with custom apps that bridge your existing systems and procedures using APIs and AI.

Zendesk Solution Architect
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Shopify Engineer

Specializing in Shopify App Development, Theme Customization, and SEO optimization. From a standalone store to a fully connected, scalable e-commerce ecosystem built to deliver measurable results.

Focus
App Development and SEO

Solving SaaS fragmentation
with unified engineering.

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10+
Zendesk Public Apps
7+
Countries Clients Served
View Digital Solutions Portfolio arrow_forward
Integration Layer

Digital Integration & SaaS Problem Solving

  • link

    Unified SaaS Ecosystems

    Connecting your Zendesk support, Shopify store, or any internal management system into a single, seamless operational flow.

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    Eliminating Workflow Friction

    Auditing your business processes to identify and eliminate redundant workloads, then automating the tasks that slow your team down.

optimizer.js 
const businessOptimizer = {
  systems: ["Zendesk", "Shopify", "Management Systems"],
  goal: "Reduce Workflow Friction",

  async automateTasks(process) {
    // Audit process to eliminate redundant workload
    const optimized = await process.analyze().simplify();
    
    return {
      status: "Seamless Flow",
      value: "High Yield Results"
    };
  }
};

Let's Build
Something Remarkable.

Start a Consultation View My Profile